Privacy Notice

Protecting your privacy is important to us.This page outlines our privacy and security policy as they apply to the www.unknownillness.com.We do not collect any personally identifiable information about you during your visit to this site unless you choose to provide it. We never collect any personal information for commercial marketing. Please any questions about our policies.

Types of Information Collected

When users browse through any website, certain information about your visit can be collected, and unknownillness.com automatically collects and temporarily stores the following type of information about your visit:
• The domain from which you access the Internet.
• IP Address.
• Operating system and browser information you used when you visiting our website.
• Date of your visit.
• Pages you visited.
• The keywords you enter into our search box on the homepage.

How We Collect Information

www.unknownillness.com uses Google Analytics measurement software to collect the information in the bulleted list of Types of Information Collected. Google Analytics collect information automatically and continuously. No PII is collected. Our staff and contractors conduct analyses and report on the aggregated data from Google Analytics. The reports are only available to this website’s managers and other designated staff who require this information to perform their duties. Our website retains the data from Google Analytics as long as needed to support the mission of the website.

How is Personal Information Protected?

When inquiries are sent to us, we store the question and the email address so that we can respond. Inquiries may be seen by a number of our Specialists who are responsible for responding to questions from the public. The email address and all personally identifiable information are removed from the database after 60 days. If our specialist who receives the message does not know the answer to your question,your message may be forwarded to another employee who knows more about the topic.

On occasion, we may conduct or provide de-identified data for studies on the types of questions sent to us and the answers we give. These studies may involve coding the queries that have been purged of all personally identifiable information to see if there are recurring problems that users have in finding information.